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What to do if you have a concern 

We aim to have positive and friendly relationships with parents and carers but sometimes, unfortunately, these can break down. If this does happen and you have concerns, there are procedures you can follow.

 

Firstly, speak to the Class Teacher or if you prefer, the Head Teacher, and explain what has happened that has given cause for concern. The matter will be looked into and, hopefully, successfully concluded at that point. If not the school has a formal complaints procedure which would then be discussed with you. 

 

A copy of our complaints procedure is attached below; alternatively a paper copy is available from the school office.

 

Almost all issues are resolved by talking together. Please do not worry in silence at home. Our door is always open.

Complaints Procedure

Mexborough St John The Baptist Church of England  Primary School

Sedgefield Way
Mexborough

South Yorkshire
S64 0BE
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Email: school@msj.jmat.org.uk

Tel: 01709 582619

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James Montgomery Academy Trust

Ellis House

Brampton Road

Wath Upon Dearne

S63 3BB​

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Email: info@jmat.org.uk

Tel: 01709 763905

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